I stayed for 2 nights in a Double Room. The breakfast was fantastic with a great view of Lake Titicaca. Staff were super nice and helped us with transport arrangements. We watched a parade from the balcony, which was a fun bonus!

Comfortable beds provided decent rest during our stay.

The walls are incredibly thin, and noise travels easily. We struggled with inconsistent hot water in both rooms we occupied. Additionally, the restaurant served subpar food, leaving us unsatisfied after dinner.

Elevator crowded during peak times but staff helpful.

Great location right on a pedestrian street, just a short walk to the main plaza. Many restaurants close by, perfect for exploring local cuisine. The breakfast spread on the 10th floor offered a lovely view of Lake Titicaca. choices were numerous and delicious. The staff was attentive and helped us with transport arrangements easily. However, the room was on the small side, making it a bit cramped for two. The layout felt awkward, and there were no shower curtains, so the bathroom floor got wet after showers. Despite these issues, the overall experience was enjoyable due to the central location and staff assistance.

for unforgettable experiences, indulge in the delicious breakfast with breathtaking views and kind staff that make you feel at home

The staff's kindness shines through. Breakfast offered diverse options, and we enjoyed stunning partial lake views from our room. A perfect choice for families visiting Puno.

The views from our room were stunning, especially at sunset. We enjoyed fantastic breakfast options on the rooftop, which made mornings with the family special. The staff was attentive to our needs, making our stay at this cozy spot memorable.

My children wished the rooms were a bit larger for more space to play.

The staff was incredibly kind and helpful. The breakfast had a great assortment of options, and the views from the dining area were stunning. Plus, we enjoyed a partial view of the lake from our Twin Room, which added to the experience.

The elevator can be crowded during peak times.

The stunning view from the dining area was a highlight, allowing for great breakfast moments with a view of the harbor. The staff consistently displayed kindness and were eager to assist with transportation. However, the noise from other rooms was bothersome, and the shower temperature fluctuated frequently, making for an inconsistent experience. Additionally, while the bar offered delicious drinks, its early closing time left us looking for late-night options.

Great views from the dining area and excellent luggage storage, but rooms are small.

I loved the cozy atmosphere with free tea available. The breakfast options, especially the local bread and guacamole, were delightful. However, the room was noisy at night due to music from the rooftop disco, making it a bit hard to sleep. I would definitely consider staying here again!

the staff was incredibly welcoming and helpful, offering a lovely breakfast with stunning views over the city. the room was clean and well-appointed, and the common areas offered free tea, which was a nice touch.

cleaning service could improve.

great location but room amenities need attention

The central location was perfect, with shops and restaurants nearby. The panoramic city views from the breakfast room made every morning delightful. Free tea in the common area was a nice touch, creating a cozy atmosphere. The room had an excellent view of the city, which added to my overall experience.